College-wide Goals
College Goal 1: Promote student success by providing access to programs, services and support systems
Objectives:
1. Support recruitment and marketing efforts
2. Assess and monitor course and program offerings and emerging workforce trends to meet student, business and industry needs
3. Provide staff development for all employees to enhance delivery of quality customer service
4. Monitor the College’s retention rates
Benchmarks:
1. Student survey > 85% satisfaction
Advising function
Registration
Financial Aid
2. Student retention:
Total > 50% from quarter to quarter
Developmental > 40% from quarter to quarter
Degree-seeking Establish Fall: Fall baseline data
Diploma seeking Establish Fall: Fall baseline data
Certificate seeking Establish Fall: Fall baseline data
3. Program enrollments > DTAE PAS annual benchmarks
4. Program enrollment 3-year average > DTAE PAS benchmarks
Data Sources:
1. Student retention data / attrition data
2. Student satisfaction survey data (advisement, registration, financial aid, customer service)
3. Marketing materials and distribution statistics
4. Community needs assessment
5. Student progression and success from developmental studies to credit programs
College Goal 2: Provide quality program offerings that support:
- the development of knowledge, skills and attitudes necessary for
- fulfillment of goals, abilities and interests
employment and career success
Objectives:
1. Prepare graduates who are trained for current and future high skill, high demand jobs
2. Provide staff development for all faculty to enhance performance and knowledge of educational methodologies
3. Promote program Advisory Committee involvement and contribution regarding program options
4. Ensure the integration of work ethics into the curriculum
Benchmarks:
1. Advisory Committee satisfaction > 85%
2. Student evaluation of faculty institutional average > 80% satisfaction
3. 100% accreditation of mandatory accreditable programs
4. 75% success rate on applicable licensure exams
5. 75% graduation of credit program students
6. Program awards > DTAE PAS annual benchmarks
7. Program awards > DTAE 3-year average
8. Program placements > DTAE PAS annual benchmarks
9. Program placements 3-year average > DTAE PAS benchmarks
10. Work Ethics success rate >80% of students achieve score of “2” or greater (meets criteria)
11. Articulation / Transfer success of students: establish baseline data
12. 100% programs meet DTAE PAS Standards
13. Community assessment of College goal attainment 100% > “Goals Met”
Data sources:
1. Community/business needs survey
2. Program graduation / outcome / placement data
3. Faculty/staff evaluation outcome data
4. Advisory Committee survey data
College Goal 3: Demonstrate accountability and effectiveness through:
- the procurement and efficient use of resources
- appropriate leadership and management practices
Objectives:
1. Create and communicate a collegiate culture and image evidenced by innovative thought, calculated risk-taking and participatory conflict resolution
2. Provide staff development, facilities, resources and support necessary for effective and efficient execution of position responsibilities
3. Implement a 360 degree evaluation system in which all colleagues are evaluated by those who report to them and for those to whom they report
4. Promote and provide opportunities for leadership development
5. Promote integrated cross-campus programs and schedules through effective planning and communication
6. Establish a collegiate culture and image that is inclusive of the diverse communities served
Benchmarks:
1. Faculty/ adjunct faculty / staff survey > 85% satisfaction (multiple assessed items: BANNER, evaluation satisfaction, communication, technology support, etc.)
2. Campus climate data > 85% satisfaction (in multiple areas: leadership, change agent, facilities, equipment / resources, funding, Foundation effectiveness, budgeting processes, etc.)
3. 100% participation in 360-degree evaluation system
4. Scholarships awarded > ???? per year
5. Foundation endowments / donation xxx / year
6. Leadership /management development opportunities > 2 / year
Data Sources:
1. Faculty / staff / Foundation surveys
2. Annual Report
3. Donor records
4. Participation levels in Family First campaign
5. 1099’s from individuals who have donated
College Goal 4: Enhance economic development of the region through workforce development, job training and partnerships that add value to the communities served
Objectives:
Expand and strengthen existing economic development programs by offering flexible schedules of credit and non-credit courses that reflect occupational training needs of local business and industry partners
Benchmarks:
1. 75% requests for courses met
2. > 85% satisfaction with quality
3. Industry trends measured in BREP surveys
4. Participation in community initiatives e.g., Chambers of Commerce, service clubs, community groups > 2 / year / group
5. Advisory Committee evaluation > 85% satisfaction
Data Sources:
1. Student and corporate evaluations satisfaction surveys
2. Personal contacts with business/industry
3. Active Advisory Committee participation
4. Community needs survey
5. Course schedules
