Policies and Procedures
Complete all paperwork required (including disability documentation as outlined in the Special Services Packet) and submit to the Special Services Office.
Disability Documentation is not considered a transcript and is not released from the Special Services Office for any reason. Please retain copies of all documents submitted.
Talk to your instructors about specific needs. An academic adjustments letter is sent to your instructor(s) each quarter. You have to contact the Special Services Office each quarter to receive services. This letter outlines the academic adjustments you are eligible for based on the documentation submitted to Special Services. This letter is sent after drop/add.
If academic adjustments are not being met, make an appointment with your instructor to discuss your concerns. If this does not resolve the matter, make an appointment with the Special Services Advisor. Self-Advocacy is Important!
If you require testing academic adjustments, based on your documentation, be sure these adjustments are in place before you begin testing. Do not take a test without adjustments. If you choose to do this, you have no recourse after the fact.
Grievance procedures are outlined in the Student Handbook and the DeKalb Tech Catalog.
Students are responsible for being informed of ALL DeKalb Technical College policies and procedures. READ all publications released by DeKalb Tech: Catalog, Student Handbook, Schedule of Classes, Campus Newsletters, etc.
You are required to follow DeKalb Technical College rules and regulations as outlined in the Catalog and Student Handbook. A disability does not excuse or exempt any student from following these policies.
If you need additional time on a test, a test reader, test scribe or testing outside the classroom, and arrangements cannot be made with the instructor, contact Special Services 5 working days before your test. If your instructor provides a test calendar then use this schedule to arrange alternate testing for the quarter.
If you need a tape recorder, tapes, duplicating paper, or other assistive devices it is your responsibility to get these items from the Special Services Coordinator.
If you are experiencing problems in a class(es), it is your responsibility to let your instructor and the Special Services Advisor know. Keep in touch with your instructor(s) and the Special Services Advisor on a continual basis. Do not wait until you are having problems or failing to get help. Be Proactive.
Please call the Special Services Advisor and make an appointment if you need assistance.
Be on time for appointments. Call ahead if you anticipate being late or need to cancel and reschedule. For initial appointments, a 10-minute grace period is given. For all other appointments, there is no grace period.
If you are not currently registered to vote, you may register through the Special Services Office. Please make an appointment.
You have the choice to accept or decline academic adjustments. If you decline academic adjustments, you always have the right to change your decision. However, during the time that services are declined, you have no recourse. You must notify the Special Services Advisor of any changes in a timely manner.
VERY IMPORTANT!! The Special Services Advisor does not advise you on academic issues. Academic advisement is handled by your Program Advisor before or during registration. Make an appointment to discuss class scheduling.
The Special Services Office will send a mid-term progress report to instructors. You will be contacted by this office, via your student e-mail, if you have a “C” or lower. If contacted, you are expected to respond by making an appointment with your instructor and the Special Services Coordinator.
VERY IMPORTANT!! You will be assigned a student e-mail account. Activate this account immediately. This is the primary communication tool used by Special Services. You will receive information from the Registrar and Special Services via your student e-mail. Special Services sends a quarterly update letter, and quarterly satisfaction survey, as well as other need-to-know items to this e-mail. You are expected to read and respond, when appropriate, to these e-mails. If you are having trouble with your e-mail account, contact student support, at 770/786-9522,ext. 5399.
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